FAQ

A:We do provide samples, but a certain fee will be charged. This is mainly because the production of samples involves various costs such as raw material procurement, production processes, and quality inspection. However, please rest assured that once you confirm the bulk order later, we will refund the sample fee in full. In this way, you can obtain the samples at a relatively low cost in the early stage, fully evaluate the product quality and suitability, and when the cooperation is deepened, your interests will be safeguarded, and you won't waste any extra money. If you have such a need, feel free to communicate with me, and I will arrange the sample matters for you immediately.

A:Certainly! We have been deeply rooted in the automotive audio industry for more than a decade and have accumulated rich experience in OEM services. From the in-depth communication with you about the brand positioning and product design requirements in the early stage, to the precise manufacturing using advanced production equipment and mature craftsmanship in the middle stage, and then to the strict quality inspection in the later stage, every link is strictly supervised by a professional team.

In the past, we have successfully created customized automotive audio products for several domestic and foreign brands, and the customer satisfaction is extremely high. We have an independent R&D team that can quickly transform your ideas into feasible solutions. The production workshop has introduced automated production lines, ensuring stable production capacity and enabling us to deliver large-scale orders on time. In the quality inspection process, we implement strict international standards to ensure that each set of products is of excellent quality.

By cooperating with us for OEM services, you will enjoy a one-stop worry-free service, which will help your brand shine brightly in the market.

A:To provide you with comprehensive support, when delivering the products, we will include a paper instruction manual and a USB drive containing detailed instructions and guidance. Both are richly illustrated and comprehensively detailed, clearly presenting everything from basic product introductions to complex installation and debugging steps, helping you get started quickly.

At the same time, we have also established an online after - sales support system. Our professional after - sales team is on standby at all times. No matter when and where you encounter any problems, you can ask us questions through online channels. We will answer your questions immediately to ensure that your usage experience is not affected.

A:We use eco-friendly foam boxes, which are then encased in either paper boxes or high-grade wooden boxes. This not only meets the requirement of protecting the products but also satisfies the aesthetic needs. Meanwhile, this packaging combination is convenient for handling and storage. Whether it is the retail packaging for a single product or the transportation packaging for a batch of products, they can be easily stacked, loaded, unloaded, and transported, thus improving the logistics efficiency.

A:Our products come with a one - year warranty, and the warranty service during this period is comprehensive. It not only covers all kinds of performance malfunctions that occur under normal use but also provides you with value - added services such as technical consultation and fault diagnosis.

In case of any need for repair or replacement of components, we will give priority to using original factory parts to ensure that the product performance remains unaffected. We always put the rights and interests of our customers first and are committed to making you feel at ease when choosing our products with our considerate warranty service.